Unified Communications
All your business communications in one powerful platform.
Voice, Video & Chat - File Sharing
- Screen Sharing
AI-Powered Features
Smart features that enhance your communication experience.
- Smart Routing
- Voice Analytics
- Auto-Transcription
Enterprise Security
Bank-grade security for your communications.
- End-to-End Encryption
- Multi-Factor Auth
- 24/7 Monitoring
All-in-One Communication Hub
Everything your business needs to communicate effectively, collaborate seamlessly, and deliver exceptional customer experiences.
Unified Communications
Seamlessly integrate all your communication channels in one powerful platform.
- HD Voice & Video Calls
- Team Messaging & Chat
- Screen Sharing & Collaboration
Enterprise Security
Bank-grade security features to keep your communications safe and compliant.
- Smart Routing
- Voice Analytics
- Auto-Transcription
Smart Integrations
Connect with your favorite tools and streamline your workflow effortlessly.
- Microsoft Teams Integration
- CRM & Helpdesk Tools
- Custom API Access
See It In Action
Watch how IZT Cloud Voice transforms business communications with its intuitive interface and powerful features. Experience the future of enterprise communication.
Intelligent Call Routing & Queue Management
Dynamically route calls with an intuitive drag-and-drop interface. Optimize your call flow and
ensure every customer reaches the right agent at the right time.
Call Flow
Manager
Manager
INCOMING CALLS
Sales Queue
Priority: High Avg Wait: 1:05
12 Waiting
Support Queue
Priority: Medium Avg Wait: 2:15
8 Waiting
VIP Queue
Priority: High Avg Wait: 0:45
4 Waiting
AGENTS & TEAMS
Sales Team A
5 Agents Skills: Product, Pricing
Available
Technical Support
8 Agents Skills: Technical, API
Busy
VIP Account Team
3 Agents Skills: Enterprise
Available
Drag & Drop Call Routing Intuitively design call flows by dragging and dropping calls between queues and agents. Modify routes in real-time to handle changing call volumes.
Smart Queue Management Automatically distribute calls based on agent skills, availability, and customer priority. Set custom routing rules and SLAs for different queues.
Real-Time Monitoring Monitor queue status, wait times, and agent performance in real-time. Get instant alerts when metrics fall outside acceptable ranges.
Frequently Asked Questions
Find answers to common questions about IZT Cloud Voice
How quickly can I get started with IZT Cloud Voice?
We can have your IZT Cloud Voice system up and running as soon as today. If you're planning to transfer existing phone numbers to our service, the timeline may vary depending on your current carrier's porting process. For business-critical situations, we can accommodate emergency porting requests to expedite the transition. Our team will work closely with you to ensure the quickest possible setup while maintaining service continuity.Can I keep my existing phone numbers?
What kind of support is included?
Do you offer a free trial?
Trusted by Industry
Leaders
Leaders
"IZT Cloud, Inc. continues to innovate and impress! Paige Construction recently upgraded to Cloud Voice by IZT Cloud, Inc. and we could not be happier. Our phone system was updated in under 5 minutes with very little effort. The Cloud Voice software beats anything that I have seen so far in the industry, taking in mind user-friendliness as well as productivity."
"The integration capabilities are outstanding. We've seamlessly connected our CRM and the efficiency gains are remarkable."
"Customer support is exceptional. Any issues are resolved quickly, and the team is always proactive with updates and improvements."