Integrations that work with your stack
Everything below is an integration the platform documents, with what it does, the plan it needs where that is specified, and a link to its own setup guide. Nothing is listed here to pad the list.
- 28 documented integrations
- 9 categories, from CRM to E1/T1/PRI gateways
- Every tile links to its setup guide
Every integration we document
- CRM Systems
Salesforce, setup guide, opens in a new tab
Click to call, call popup, contact synchronization and a call and chat journal, inside Salesforce.
- CRM Systems
HubSpot, setup guide, opens in a new tab
Click to call, call popup, recording playback, contact sync, contact creation and a call and chat journal.
- CRM Systems
Zoho CRM, setup guide, opens in a new tab
Click to call, call popup, contact and lead creation, contact sync and recording playback. Two methods: CRM API or PhoneBridge.
- CRM Systems
Microsoft Dynamics 365, setup guide, opens in a new tab
An embedded app plugin in Dynamics, with click to call, call popup, contact creation, phone call activity logging and recording access.
- CRM Systems
Bitrix24, setup guide, opens in a new tab
Click to call, call popup, recording playback, contact sync, lead or contact creation and a call and chat journal.
- CRM Systems
Odoo, setup guide, opens in a new tab
Click to call, call popup, contact synchronization, contact creation and a call and chat journal.
- CRM Systems
Custom CRM template, setup guide, opens in a new tab
Not on the list? Build a template against any CRM that exposes a REST API and get the same click to call, popup, sync, journal and recording playback.
- Helpdesk Systems
Zendesk, setup guide, opens in a new tab
Click to call, call popup, contact sync, automatic contact and ticket creation, recording playback and a call and chat journal.
- Helpdesk Systems
Zoho Desk, setup guide, opens in a new tab
Click to call, call popup, contact or account creation, automatic ticket creation, contact sync and a call and chat journal.
- Helpdesk Systems
Custom helpdesk template, setup guide, opens in a new tab
Link any helpdesk with a REST API: ticket creation, click to call, call popup, contact sync and recording playback.
- Collaboration Tools
Active Directory, setup guide, opens in a new tab
Mirror your AD users, organizational units and groups, provision an extension for each user, and let staff sign in with their existing domain account.
- Collaboration Tools
Microsoft Entra ID, setup guide, opens in a new tab
User and group synchronization, automatic extension assignment, single sign-on, Outlook contact sync and Teams presence sync.
- Collaboration Tools
Microsoft Teams, setup guide, opens in a new tab
Place and answer calls, review your call log, and play back voicemail and recordings without leaving Teams. Direct integration or middleware.
- Collaboration Tools
Microsoft Outlook, setup guide, opens in a new tab
Dial from Outlook, see an incoming call popup, log calls automatically, and get prompted to save numbers as new contacts.
- Collaboration Tools
Google Workspace, setup guide, opens in a new tab
Make your company directory do double duty as your phone system directory: user sync, automatic extension provisioning and single sign-on.
- Collaboration Tools
Red Hat SSO, setup guide, opens in a new tab
Sign in to the desktop and web app with existing Red Hat credentials, with user synchronization and automatic extension creation.
- Database
Microsoft SQL, setup guide, opens in a new tab
Look up an inbound caller against your database the moment the call arrives, show the matched name, sync records into a shared phonebook and route on the match.
- Database
LDAP directory, setup guide, opens in a new tab
Connect a third-party LDAP directory server for caller name display, contact synchronization and phonebook-driven inbound routing.
- Data Connector
Data Connector, setup guide, opens in a new tab
Push call detail records, recording logs, system metrics, call notes, report data and AI summaries into your own SQL database.
- Virtual Fax
Virtual Fax, setup guide, opens in a new tab
Send and receive fax from the app: stored and searchable, branded cover pages, fax to email, and you pay only for what you send.
- IP Intercom Devices
Hikvision intercom, setup guide, opens in a new tab
Register Hikvision door stations on the phone system for live video with visitors, and answer or unlock from anywhere.
- IP Intercom Devices
2N IP intercom, setup guide, opens in a new tab
Turn a 2N door station into a full SIP endpoint: two-way video, ring several devices at once, and open the door from any of them.
- IP Intercom Devices
Akuvox IP intercom, setup guide, opens in a new tab
Manage Akuvox door phones and indoor monitors as extensions, with door access from the app and forwarding to an external number.
- PBX System
Site to site linking, setup guide, opens in a new tab
Link the phone systems at two locations so a call between offices travels as an internal extension call, however far apart the sites are.
- VoIP Gateways
FXS analog gateway, setup guide, opens in a new tab
Keep analog equipment on a modern hosted system: desk phones, fax machines and overhead paging units.
- VoIP Gateways
FXO line gateway, setup guide, opens in a new tab
Bridge physical analog phone lines onto the platform so the hosted system can place and answer calls over them.
- VoIP Gateways
4G mobile gateway, setup guide, opens in a new tab
Hold carrier SIM cards in a gateway and present each mobile channel to the phone system as a standard SIP trunk.
- VoIP Gateways
E1/T1/PRI gateway, setup guide, opens in a new tab
Bridge an existing E1, T1 or PRI span onto the platform and present it to the phone system as a standard SIP trunk.
What a CRM or helpdesk connection does
These are the capability names the setup guides use. Which of them a given integration supports varies, so check the guide behind the tile before you plan a rollout around one.
- Click to call Dial straight from the record. Nobody retypes a number into a handset.
- Call popup The matching customer opens on screen while the phone is still ringing.
- Contact synchronization Records flow between the two systems, so the phone directory stays current on its own.
- Contact or lead creation A number nobody recognises becomes a new contact or lead without leaving the call.
- Recording playback Play the recording from inside the record it belongs to, not from a separate portal.
- Call and chat journal Activity is written back to the customer timeline, so the history survives the call.
Do not see yours?
Tell us what you run and you will get a straight answer: it connects, it needs the custom CRM or helpdesk template, or it does not connect and here is what people in your position do instead. That is a shorter conversation than most vendors make it.
Before you commit to anything
Ready to Modernize Your Communications?
Talk to our team about deploying IZT Cloud Voice for your organization. We'll walk you through the platform, answer your questions, and build a plan tailored to your business.
Consultation
We assess your current setup and identify opportunities to reduce cost and complexity.
Deployment
Your system is configured and live within 24 hours, with number porting handled for you.
Ongoing Support
Dedicated US-based account management, technical support 8 to 5 Eastern, and a 24/7 emergency line at no extra cost.